Legal Documents

Hihi77 Terms & Conditions – Full Information

Please read these Terms & Conditions carefully before using the hihi77 platform. This is a legally binding agreement between you and us. By using the site or app, you are deemed to have automatically accepted these terms.

Last Updated: January 1, 2026

Important Notice

Hihi77 is strictly for users aged 18 and above. Minors are prohibited from creating an account or using the platform in any way. By registering, you confirm that you are 18+.

Terms & Conditions Key Points

Our Terms & Conditions are divided into the following six sections

Account Registration

All rules regarding age verification, identity confirmation, and account security. Each person may only open one account.

Deposits & Withdrawals

Detailed rules on transaction limits, processing times, and verification methods for bKash, Nagad, and Rocket.

Bonuses & Promotions

Terms and wagering requirements for welcome bonuses, free bets, cashback, and other promotional offers.

Betting Rules

All policies on bet acceptance, cancellation, match postponement, and result disputes – applicable to all sports and casino games.

Security & Privacy

Our policy on how your personal information is collected, stored, and used, including rules on sharing data with third parties.

Responsible Gaming

Detailed information on setting betting limits, self-exclusion, problem gambling prevention, and support services.

01General Terms & Conditions

Hihi77 (hereinafter referred to as "we", "the Platform", or "the Company") is an internationally licensed online betting and gaming platform. These Terms & Conditions ("Terms") apply to all users of the hihi77 website or mobile app.

By registering, logging in, or using hihi77 in any way, you are considered to have read, understood, and accepted these Terms & Conditions. If you do not agree, please refrain from using the platform.

Important: hihi77 reserves the right to update these Terms & Conditions at any time. You will be notified via email or through the platform before any changes take effect. Continued use of the platform after an update constitutes acceptance of the revised terms.

Applicable Law

Hihi77 operates in accordance with international gaming regulations and the laws of its licensing jurisdiction. Users are solely responsible for complying with the laws of their own country. It is your responsibility to ensure that online betting is legal where you reside.

02Account Registration & Eligibility

To register an account with hihi77, you must meet the following requirements:

  • You must be at least 18 years of age.
  • You are not registering from a country or region where online betting is prohibited.
  • You are opening this account on your own behalf, not on behalf of anyone else.
  • You must not have an existing active account on hihi77.
  • All information provided at the time of registration is accurate, complete, and up to date.

Single Account Policy

Only one hihi77 account is permitted per person. Operating multiple accounts — whether using the same name, address, phone number, email, or payment method — is a violation of our rules and will result in all accounts being closed.

KYC Verification

Hihi77 reserves the right to verify your identity at any time. You may be asked to provide any one of the following documents:

  • National ID Card (NID)
  • Passport
  • Driving License
  • Utility bill (as proof of address)
  • Mobile Banking Statement

Withdrawal requests may be put on hold until verification is complete. This process is required to ensure secure transactions.

03Deposits & Withdrawals

Deposit Rules

Hihi77 currently accepts the following payment methods:

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash ৳200 ৳1,00,000 Instant
Nagad ৳200 ৳1,00,000 Instant
Rocket ৳200 ৳50,000 Instant
Bank Transfer ৳1,000 ৳5,00,000 1–3 business days

Hihi77 does not charge any fees on deposits. However, your mobile banking provider may apply their own charges.

Withdrawal Rules

Withdrawals will be processed to the same payment method used for the original deposit. The minimum withdrawal amount is ৳500. Processing typically takes between 15 minutes and 24 hours, though pending KYC verification may cause delays.

Withdrawals cannot be made directly from the bonus balance. You must first meet the specified wagering requirement to convert your bonus balance into real money.

04Bonuses & Promotional Offers

The following terms apply to all bonus and promotional offers at hihi77. Each offer may have its own specific conditions, which will be stated on the offer page.

Welcome Bonus

A Welcome Bonus is available to new members on their first deposit. To claim it, a minimum deposit amount is required, and the bonus balance must be wagered a specified number of times (wagering requirement).

General Bonus Terms

  • Each bonus offer can only be claimed once per person.
  • Bonuses will be forfeited if the claim deadline has passed.
  • All bets must be placed within the specified time limit to meet the wagering requirement.
  • Bets placed on certain games may not count toward the wagering requirement.
  • Hihi77 reserves the right to modify or cancel any bonus offer at any time.
  • Accounts suspected of bonus abuse may be subject to investigation.

Please Note: Please read the specific terms of any offer carefully before claiming a bonus. Withdrawals from bonus funds will not be permitted until all wagering requirements have been met.

05Betting Rules

The following rules apply when placing bets on hihi77:

Bet Acceptance & Cancellation

Bets cannot generally be cancelled once confirmed. However, hihi77 reserves the right to void a bet in certain circumstances:

  • If an event is cancelled or suspended
  • If incorrect odds are offered due to a system error
  • If evidence of match fixing or irregularities is found
  • If incorrect information is displayed due to a technical error

Live Betting

In live betting, odds change in real time. If the odds shift between the time you submit a bet and the time the system processes it, hihi77 reserves the right to accept or reject the bet at the updated odds.

Maximum Bet Limit

A maximum bet limit applies to each event and market. These limits vary depending on the event type, market, and odds. hihi77 reserves the right to restrict or reject any bet amount.

06Prohibited Activities

The following activities are strictly prohibited on the hihi77 platform:

  • Opening or operating an account using another person's identity
  • Creating multiple accounts to abuse bonuses
  • Placing automated bets using betting systems or software
  • Exploiting system vulnerabilities to gain unfair advantages
  • Using the platform for money laundering or any other illegal activity
  • Placing bets on behalf of other users (proxy betting)
  • Participating in or facilitating match fixing
  • Attempting to access the system through hacking, viruses, or malware

Involvement in any of the prohibited activities listed above will result in immediate account closure, forfeiture of all balances, and legal action where applicable.

07Account Suspension & Closure

Closed at user's request

You may request account closure at any time. Please withdraw any remaining balance before submitting your request, as withdrawals may not be possible once the account has been closed.

Suspended or closed by hihi77

Hihi77 may suspend or close an account under the following circumstances:

  • If evidence of a Terms & Conditions violation is found
  • If false information is submitted during KYC verification
  • Extended account inactivity (12 months)
  • Due to legal obligations
  • When a security risk is identified

08Limitation of Liability

Hihi77 is not liable for the following:

  • Loss of bets or failed transactions due to internet disconnection
  • Losses caused by third-party software or hardware faults
  • If your account password or login credentials are compromised
  • If service is temporarily disrupted due to an unexpected technical issue

Hihi77 is committed to delivering the highest quality of service. However, technical issues cannot always be completely avoided. In such cases, our support team is available 24/7 to assist you.

09Privacy & Data Protection

Protecting your personal information is one of hihi77's top priorities. We use 256-bit SSL encryption and never sell your data to third parties.

The information we collect includes: name, contact details, identity verification documents, transaction records, and platform usage data. This information is used solely for legal compliance, account verification, and service improvement.

For more details, visit our Privacy Policy Read.

10Responsible Gaming

Hihi77 believes betting should be a source of entertainment. We are committed to preventing problem gambling and the following tools are always available on our platform:

  • Daily / Weekly / Monthly Deposit Limit: Set your own deposit limit.
  • Betting Limits: Set a maximum amount you are willing to bet within a given period.
  • Temporary Break: Temporarily suspend your account for anywhere between 24 hours and 6 months.
  • Permanent exclusion: You may request a permanent account closure at any time.
  • Reality Check: You will be reminded of your playing time and spending at regular intervals.

For more details, visit our Responsible Play Visit the page.

11Dispute Resolution

For any disputes or complaints, please contact our customer service team first. We aim to resolve all issues within 72 hours.

How to Submit a Complaint

  1. Submit a detailed complaint via live chat or email.
  2. Please provide the relevant transaction ID or bet ID.
  3. Our team will investigate and respond within 72 hours.
  4. If you are not satisfied with the resolution, you may escalate your complaint to our licensing authority.

Hihi77 takes all valid complaints seriously. Our goal is always to ensure a fair and transparent resolution.

12Contact

If you have any questions about these Terms & Conditions, please get in touch with us:

  • Email: support@hihi77.app
  • Live Chat: Available 24/7 on website & app
  • Response time: Usually within 1 hour

Regarding the Terms & Conditions FAQ

Answers to the most frequently asked questions

Yes, hihi77 may update these Terms & Conditions when necessary. You will be notified of any significant changes via email or platform notification in advance. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

No, only one account is permitted per person. Opening multiple accounts is a violation of our Terms & Conditions and may result in all associated accounts being closed.

The wagering requirement refers to how many times the bonus amount must be wagered before it can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 worth of bets. Once completed, the bonus balance converts to real money.

Withdrawals may be delayed due to pending KYC verification, additional checks on large transactions, temporary banking system issues, or ongoing security reviews. Contact our support team if you experience any problems.

Withdraw your real money balance before closing your account. If your account is closed due to a Terms & Conditions violation, your balance may be forfeited. For voluntary closures, your real money balance will be returned.

You know the rules — now play with confidence

Enjoy a safe, transparent, and exciting betting experience at hihi77. Join today and claim your welcome bonus.

বাংলা